Customer Feedback Form

Thank you for trusting us to provide such an important service to your company.

This page is intended to make it easy for clients to submit feedback to us. We would like to receive feedback on both the things you like about BIS as well as any concerns or problems you may experience in doing business with our company.

Are you reasonably satisfied with our site, personnel, services and your overall experience with BIS? We are committed to providing exceptional service and care about your comments.

If you have feedback for us, please complete the form below or contact Kris Geraths, our Operations Manager, at (800) 433-6010 x 4276.

We cannot address problems unless they are brought to our attention. We rely on our clients to refer new clients to us and we don't want you to have any reason to hesitate in doing so.

Details of Service

Your Name:

Nature of business conducted with BIS:

Division and person with whom you were dealing and approximate date of contact:

Division:

Person:

Date: (ex. 10/03/1996)


Comments on Service

How would you rate the following areas of service?:

Area of Service
Above Expectations
In Line With Expectations
Below Expectations
Courtesy
Efficiency/Promptness
Comprehensiveness of response/accuracy of information provided

Have you any general comments on the service you received or any suggestions for improving the quality of service?


Comments on the Website

How do you rate the website in terms of...

Category
Excellent
Good
O.K.
Poor
Very Poor
Ease of Use/Accessibility?
Availability of Information?
Visual Appeal?
Overall Impression?

Have you any suggestions for improving the website?


Reply Method and Contact Details

Company Name:

Contact Name:

If you wish to receive a reply, please enter contact details for your preferred option, choosing one only:
Email      Telephone

Your Email address:

Your phone number:


Thank you for submitting your comments to us. We value your feedback and appreciate your time in providing us with your comments.

Privacy
Your privacy is important to us. The information you submit on this form will not be disclosed or shared with any external organization and will only be used to improve our service to you. View our privacy policy.